Messagely’s Marketing Blog
SaaS Black Friday and Cyber Monday Software Deals for 2024
The biggest shopping event of the year is here! It’s the perfect opportunity to upgrade your business toolkit with
These Are the 5 Conflict Management Styles You Should Know
Customer conflict is unavoidable. For many reasons, conflicts with customers will happen. And they may happen quite frequently. So
In-App Messaging Explained (With Examples and Best Practices)
In-app messages are amazing tools you can use to propel sales, onboard a new user, and interact with your
Best Customer Service Apps Your Customer Service Team Will Love
Customer service apps are great. They help us communicate with customers very easily, and engage them effectively, all while
Intercom vs Drift, which one is the right for you?
Customer support tools are vital for any company looking to upgrade its customer support. In this article, we’ll compare
Best Business Communication Tools for Your Team to Become More Productive
That’s why we’ve compiled a list of the best 25 communication tools for you and your team, so you
50+ Customer Service KPIs & Metrics (Massive List)
You can’t improve your customer service without tracking the right customer service KPIs or Key Performance Indicators. Customer service
How to Master Proactive Customer Service
If you want to excel at customer service, you need to master proactive customer service. Proactive customer service is
Everything You Need to Know About Great Chatbot Design
You may already be familiar with chatbots and how useful they are. So, in this article, we’ll go through