Knowledge base software

Empower your customers to resolve their own questions, on their own time.

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Revolutionize the way you tackle support with Messagely

How do you provide faster, better support without hiring more reps and skyrocketing your HR costs? The answer lies in knowledge base software.

Self-service support that benefits both your customers and team.

Build a knowledge base that’s rich in documentation, and allow your customers to access these docs from your site, in-app, or on your messenger. On top of providing better support to your customers, you’re also reducing the strain on your support team.

Allow your customers to resolve their own questions, 24/7.

Empower your customers to troubleshoot their situations, and resolve their own questions. With a knowledge base to tap on, your customers won’t need to wait to hear back from you.

Gain actionable insights that help you improve your docs.

Allow customers to rate or react to an article, to gain insights on whether your documentation is helpful or not. Gain access to failed search data (what people searched for, but didn’t find) to identify gaps within your current documentation.

Like what you see?
We’ve got more up our sleeves.

Live Chat

Chat with website visitors to collect customer feedback, answer enquiries, and generate more leads.

Targeted Messages

Drill down into highly granular customer segments, and send them personalized emails and in-app messages.

Shared Team Inbox

Tag colleagues to cover all your bases, and respond to customers in lightning speed.

Delight Your Customers And Win Them Over For Life.