business processes

shared Inbox

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Messagely’s shared inbox is what you need.
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Go From This...
customer queries

Not knowing who’s attending to which customer’s query.

badly integrated software

Logging into multiple apps to reply to your customers.

office hours

Waiting till you’re back in office before you respond to customers.

no background or context

Not having context on who you’re chatting with.

To This
conversations with customers

Being able to assign conversations to team members and tag colleagues, within your inbox itself.

respond to messages

Responding to emails, app messages, live chat messages, and social media comments, all in one location.

mobile-ready with iOS and android app

Chatting with customers on-the-go, using an iOS or Android app.

customer context

Having access to your customer’s full journey, including their website behavior, app behavior, and the past conversations they’ve had with you.

Revolutionize the way you respond to customers with Messagely

Messagely’s shared inbox tools makes it easy for you to have better conversations with your customers. Here’s how.

assign conversations
assign conversations

Delegate and assign conversations more effectively.

Without a shared inbox, employees typically waste time on processing or sifting through emails that their colleagues are already working on. By switching to a team inbox that lets you assign conversations and tag employees, you’ll skyrocket your team’s productivity.
filter conversations

Never miss out on a customer email, again.

Messagely’s shared inbox for teams lets you filter your conversations and quickly identify the ones that are unassigned. This makes it easy for you to follow up on your emails, and make sure that nothing falls through the cracks.

filter conversations
respond to messages efficiently
respond to messages efficiently

Respond to all your messages in a single location.

Rather than trying to juggle five different tabs and respond to messages that come in via each tab or platform, attend to them all at once within Messagely’s team inbox. You can access and reply to emails, social media messages, app messages, and live chat messages on our tool.

access customer background and gain context

Understand your customer’s history at a single glance.

When a lead or customer initiates a conversation, Messagely immediately pulls up all the details of their customer journey for you to review. This includes their website behavior, app behavior, and the past conversations they’ve had with you.
access customer background and gain context

Like what you see?
We’ve got more up our sleeves.

live chat

Live Chat

Chat with website visitors to collect customer feedback, answer enquiries, and generate more leads.
targeted messages

Targeted Messages

Drill down into highly granular customer segments, and send them personalized emails and in-app messages.
shared team inbox

Shared Team Inbox

Tag colleagues to cover all your bases, and respond to customers in lightning speed.

Delight Your Customers And Win Them Over For Life.

Unlock your 14 day free trial. No credit card required.
Messagely helps you acquire, engage, and support customers so you can grow faster. In short, we make conversations with your customers awesome.
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